Frequently Asked Questions
What is included in the day tours? +
Each tour typically includes an English-speaking guide, transportation (via bus or private vehicle), entrance fees to attractions, and sometimes meals, depending on the tour.
How do I book a tour with Keep Good Trip? +
You can easily book your tour through our website at www.keepgoodtrip.com. Choose your tour, select the date, and make a secure payment.
Can I cancel my tour? +
Yes, you can cancel your tour up to 24 hours in advance for a full refund.
Are the guides fluent in English? +
Yes, all of our guides are fluent in English and trained to assist international travelers, providing insights into Japan's rich culture and history.
Do you offer private tours? +
Yes, we offer both group bus tours and private tours using 6-seat Toyota Alphard vehicles, which can be tailored to your preferences for a more personalized experience.
What cities do you operate in? +
We operate tours in Tokyo, Kyoto, Osaka, Nara, Hakone, and other major cities across Japan.
Are meals included in the tour? +
Some tours include meals. Please check the details of each tour on our website to confirm meal inclusion.
How long do the day tours last? +
Most tours run between 6 to 10 hours, depending on the itinerary and the destinations covered.
Are there discounts for children or seniors? +
Yes, we offer discounts for children and seniors on most tours. Check the individual tour page for details.
Can I join a tour last minute? +
It's best to book in advance to secure your spot, but we do accommodate last-minute bookings if space is available.
Are tours wheelchair accessible? +
Some of our tours are wheelchair accessible. Please contact us in advance to confirm accessibility for your specific tour.
What if it rains? +
Our tours run rain or shine, but we recommend bringing an umbrella or raincoat just in case.
What languages are available? +
Currently, our tours are available in English and Japanese, but we are exploring more language options in the future.
Can I customize my own itinerary? +
Yes, our private 6-seat tours can be fully customized based on your interests and schedule. We also offer pre-designed itineraries for those who prefer a more structured experience.
What should I wear? +
We recommend wearing comfortable clothing and shoes suitable for walking, as well as dressing according to the season.
Will I have free time during the tour? +
Yes, most tours include free time for shopping, sightseeing, or taking photos at key locations, depending on the itinerary.
Can I bring luggage on the tour? +
Light bags are acceptable, but we discourage large suitcases. Please check with us for specifics on your tour.
Do you pick up from hotels? +
Some tours include hotel pick-up. Check the specific tour page for more details regarding pick-up options.
Are tips included? +
Tips are not included, but are appreciated for excellent service.
Is travel insurance included? +
Travel insurance is not included, but we highly recommend purchasing your own insurance before traveling.